Brent Adult Social Care Service User Group, with support of Lift is now recruiting new members!

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We are a user-led organisation that works with homeless and disadvantaged people in London and beyond, with the aim of empowering them to improve their lives and realise their potential.

Lift has three key strands of work:

  • Employment and Skills
  • Community Engagement
  • Sustained Homes

Mystery shopping of frontline housing services

In 2007, Community Insight carried out a mystery shopping project for seven West London boroughs who wanted to know what how well their housing services were doing.

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